How to Report a Housing Problem in Brooklyn
NYC provides official channels for tenants to report housing maintenance problems and trigger an HPD inspection. This page links to the relevant official resources.
Informational directory — not legal advice. Consult a qualified attorney for specific situations.
Official reporting channels
NYC 311 — File a Housing Complaint
The primary channel for housing maintenance complaints — pests, heat, hot water, mold, and more. File online, by phone, or via the NYC311 app. HPD schedules an inspection.
NYC 311 →HPD Online — Look Up Your Building
Check your building's open violations, inspection history, and complaint history at HPD Online.
NYC HPD — Housing Complaints
NYC HPD publishes guidance on how complaints are processed, what inspectors look for, and how violations are classified. See NYC HPD — Tenants.
If Your Landlord Doesn't Fix the Problem
If conditions persist after an HPD inspection and violation, free legal help organizations such as Brooklyn Defender Services and NYC's Right to Counsel programme may be able to assist. Contact them directly.
This is a resource directory, not legal guidance.
For specific legal questions about your situation, consult a qualified attorney or contact a free legal service such as NYC HRA legal services.